Email Service Disruption

Update: Our email service is now largely back up and running, and most messages are reaching us as normal. However, we can’t yet be certain that every email is getting through. If you’ve emailed us recently and are still waiting for a response, please resend your message to our temporary address or call us. We’ll post a further update once we’re confident everything is fully back to normal. Thank you for your patience.

We are currently affected by the ongoing Microsoft outage, which is disrupting our email service. Emails sent to our usual addresses may be delayed or may not reach us at the moment.

We’re sorry for any inconvenience this may cause, and we’d like to make sure you can still reach us while the issue is being resolved.

For anything urgent, please call us on +44 (0)29 2022 9998. Our team is available by phone during normal office hours and will be happy to help.

For anything else, please email us at our temporary address brainbox.neuro@gmail.com. As this is a temporary account, please don’t send confidential documents, contracts or personal data to this address. If you need to share anything sensitive, please call us first and we’ll arrange a secure way to receive it.

If you have emailed us recently and haven’t had a reply, please resend your message to the temporary address or give us a call, as we may not have received it.

We’ll post an update here as soon as our normal email service is restored. Thank you for your patience and understanding.